Some Windows users report that they encountered error 1068 while trying to turn on Internet Connection Sharing or Windows Defender Firewall. This error code usually comes with the following error message: “Windows could not start the Remote Access Connection Manager service on Local Computer. Error 1068: The dependency service or group failed to start.”
You might see another service instead of the Remote Access Connection Manager service in your case. Don’t panic. If you are wondering how to fix error 1068, you should try these methods below, and MiniTool Partition Wizard might help you in some cases.
Method 1: Make Sure Related Services Are Enabled
When you see “error 1068: the dependency service or group failed to start”, the first thing you can do is to access System Configuration and enable related dependency services, especially the following ones:
- Application Layer Gateway Service
- Network Connections
- Network Location Awareness (NLA)
- Plug and Play
- Remote Access Auto Connection Manager
- Remote Access Connection Manager
- Remote Procedure Call (RPC)
To access System Configuration, you can press Win + R and type msconfig. Then click OK. You should make sure these dependency services are checked under the Services tab, and then click Apply and OK to save the settings.
Method 2: Restart the WLAN AutoConfig Service
Error 1068 could also appear if the WLAN AutoConfig service is not configured correctly on your computer. To solve the problem in this case, you can try restarting the service. Here are the detailed steps.
- Open Run window and type services.msc in the box. Then click OK to open Services window.
- Right-click the WLAN AutoConfig service and select Restart. If Restart is not available, click Start.
- Right-click the service again and select Properties. Then select Automatic for the Startup type.
- Click Apply and OK to save the changes.
- Restart your PC and check if error 1068 disappears.
Method 3: Update Your Network Adapter Driver
If your network adapter driver is outdated or corrupted, you might encounter error 1068. It is always a good idea to keep your network adapter driver up-to-date. You can follow the tutorial below to update the driver.
- Right-click the Start button and select Device Manager.
- Double-click the Network adapters category.
- Right-click the adapter for the network you are using currently and select Update driver. If you are not sure which adapter corresponds to your network, you can check the name from Control Panel > Network and Internet > Network and Sharing Center > Change adapter settings.
- In the pop-up window, select Search automatically for updated driver software and follow the onscreen instructions to finish the process.
- Restart your PC.
Method 4: Run SFC Scan
Corrupted or missing nlasvc.dll (Network Location Awareness) file is another reason for the issue “error 1068: the dependency service or group failed to start”. To repair the file, you can run System File Checker.
You just need to search for cmd in the Windows Search utility. Then Command Prompt > Run as administrator. Type the command sfc /scannow and press Enter. Wait until the process is finished and reboot your PC.
Method 5: Reset This PC
More methods you can try as the following:
- Checking for Windows Update.
- Disabling your third-party antivirus program temporarily.
- Resetting TCP/IP.
If you have tried all the solutions you can find but the error 1068 still exists, you might need to reset your PC with the Remove everything option to perform a clean install. Please pay attention that this operation will erase all your data. Therefore, you’d better back up your PC in advance, and MiniTool Partition Wizard could help you.
Let’s back up your PC now.
- Prepare an external hard drive to store the backup. Then connect it to your PC.
- Download and install MiniTool Partition Wizard on your PC.
- Launch MiniTool Partition Wizard and register with your license code. Then right-click your system disk and click Copy.
- Select the external hard drive as the destination disk and click Next. Follow the wizard to configure some options.
- Click Apply to start the backup process.
After backing up all the data on your system disk, you can disconnect the external hard drive and reset your PC.
- Press Win + I to navigate to Windows Settings.
- Go to Update & Security.
- In the left pane, select Recovery. In the right pane, select the Get started button under the Reset this PC section.
- Choose the option Remove everything and follow the instructions.
Here are 5 possible methods about how to fix error 1068: the dependency service or group failed to start. Hope they can help you solve the problem.